Q
What should I do if I want to change the number of attendees after the registration deadline on Jan 16?
Please reply to the [Registration Success] email (Magic Forest of Happiness <
[email protected]>) with your request.
Q
What about colleagues who join the company after the registration deadline?
Since event resources and spots are reserved in advance, we unfortunately cannot accept registrations from colleagues who join after the deadline. We appreciate your understanding.
Q
If my situation does not meet the conditions for a free companion, how much is the additional fee per extra person?
If your situation does not meet the 'guest policy' for a free companion, an additional fee of NTD 400 will be charged for each additional friend or family member.
Q
How will children who do not meet the 'guest policy' be charged?
Children under 24 months (2 years old) may enter free of charge.
For children over 24 months who do not meet the 'guest policy', an additional fee of NTD 400 shall be charged.
Q
Will arriving later in the day affect participation rights for the attendees and the self-paying family members or friends?
It is recommended to arrive before 4:30 PM on the event day to ensure a complete experience of the game levels.
A variety of activities are also planned and can be joined flexibly according to individual interests and schedules.
F&B area will be topped up in three rounds, and sufficient event giveaways have been prepared.
Please feel free to enjoy the event.
Q
Will there be an explanation of the event mechanics beforehand?
The registration website will provide event mechanics and map instructions. There will also be game masters on-site to guide you at any time.
Q
Is it possible to collect the check-in gift without participating in all activities?
Yes, full participation is not mandatory. You may receive the check-in gift once you have completed check-in. However, to be eligible for the lucky draw, ～
Q
Is there free parking available on the day?
The company does not provide parking validation. Please use the paid parking spaces for cars and motorcycles at Nangang LaLaport.
Q
Will there be commemorative gifts?
Some event gifts must be collected on-site. They will not be reissued if you do not attend.
Q
Will there be food available on-site?
A variety of sweet and savory refreshments will be provided for colleagues to enjoy.
Q
Are there any performances?
There will be carefully planned performances. Please look forward to them.
Q
Will there be a lucky draw?
Yes, there will be a lucky draw session. We welcome all colleagues to participate!
Q
What if I accidentally arrive late?
Team captains and game masters will be on-site to guide you on where to go for the challenges.
Q
If I need to be on duty that day, is there a workspace provided?
The event venue is separate from the original workspace, so the office area will not be affected.
Q
Is there a space to rest and relax?
There is a massage room available for booking for adults, and a cute ball pit for children (queuing on-site required).
Q
Will Brown and Cony make an appearance?
No, they won't, but there will be different visuals for everyone to experience on that day.
Q
Is the Family Day event from 09:00 to 18:00?
The event is open from 09:00 to 18:00. It takes approximately 3 hours to complete all 12 challenges (actual time depends on queuing conditions). You are welcome to arrive at a time that is convenient for you.
Q
Will the lucky draw be available immediately after completing the game stations, or will there be a specific time when all prizes are drawn together?
You can enter the lucky draw as soon as you complete all 6 game levels.
Q
Are there kid-friendly meals available?
Light meals and snacks suitable for children are planned. Considering individual dietary needs, parents are asked to assist in selecting food based on their child's age and allergies (e.g., nuts, dairy, gluten).
Q
Are there games suitable for children of all ages?
There are zoned challenges designed to be suitable for participants of various age groups.
Q
Will there be gifts for children or relatives?
Check-in gifts are provided for employees only, but there will be other surprise segments during the event. Please look forward to them.
Due to venue regulations and event flow considerations, pets are not allowed at this event. We appreciate your understanding.